How do I register? 

Complimentary places for this event are available by invitation only to senior executives and key decision-makers from public institutions, fund management, financial services, and banking sectors. Click ‘FIND OUT MORE' in the toolbar at the top of the page to apply to attend. If your application is successful, you will receive a confirmation email with your booking information.

How will I gain entry to the event?

Once you have completed your registration you will receive a confirmation email containing a QR code. When you arrive at the venue on the day, this QR code will be scanned, providing you entry to the event.

Why can't I find any emails related to the event?

You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How do I login?

To login you should use the same email address that you used to register for the event. When you navigate to the agenda page click on the icon in the top right corner to login. You can either input your email address and follow a verification process or you can use your registration number. Your registration number can be found in the confirmation email you received when you first registered for the event. 

How can I select my favourite talks? 

On the agenda page, you can click the star icon on the left of each talk, to add that talk to your shortlist. Your selected sessions will be added to the ‘My Interests’ list, found at the top of the agenda page.

Will I require proof of vaccination?  

In line with the government guidelines, you are no longer required to show proof of a CovidCheck 2G+ (EU Digital COVID Certificate – EU DCC) when entering the Philharmonie. For more information please see our COVID-19 plan.

What safety measures will be in place?  

A number of safety measures will be in-place on the day, including disinfectant stations. For a full list of all measures, please see our COVID-19 plan.

What if I can no longer attend the event due to a positive COVID-19 test?  

If you have reserved a pass, but can no longer attend the event due to a positive COVID-19 test result, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How will my personal data be handled?  

Your personal data will be processed in accordance with our Privacy Policy. Whilst the Covid pandemic is ongoing, we are also processing your data in accordance with the latest Government Guidance.

What is the cancellation policy?  

If you can no longer attend the conference and you have reserved a pass, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.

Can I transfer my pass?

If you would like to transfer your pass to another person or upgrade your pass, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How do I get to the venue?

The address of the venue can be found here, along with transport options and directions.

Is the venue accessible? 

We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

Will food and drink be provided at the event?

Yes, wdrinks and canapés be provided at the event.

I have dietary requirements, what should I do? 

If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.